A: Absolutely! 🛡️ While we can’t promise your pup won’t chew their new toy like it’s their life’s mission 🦴😅, we do guarantee our products against any manufacturing defects. If something arrives less than paw-fect, just give us a bark (or an email)! 📧 We’ll fetch you a replacement faster than your dog chases a squirrel! 🐕💨

A: Usually, I will send you order within 48 hours after payment.Special circumstances will be extended to 72 hours.

Not as fast as your cat knocking things off the table 🐱💨… but pretty close! Once your order ships, most packages arrive within 5-10 business days, depending on where you and your furry friend live. 📦✈️

Need it sooner? Drop us a message—we’ll wag our tails faster and see what we can do! 🐾📬

A: Absolutely! 🛍️ If your furry friend turns up their nose at our product (hey, we get it—pets have opinions too 🐶😼), you’re welcome to return it within 30 days.

Just make sure it’s unused, clean, and not covered in fur (we’ve seen things… 😅). Reach out to us and we’ll help fetch you a smooth return process! 🐾🔄

A: We’ll try our best! 🏃‍♂️💨 Orders move fast (kind of like your dog when they hear treat bags), so if you catch us before your package ships, we’re happy to help update or cancel it.

Once it’s out the door… it’s in zoomies mode 🚚💨, but you can still return it after delivery. Just drop us a message ASAP! 📩🐾

A: Easy as a belly rub! 🐾 Once your order ships, we’ll send you a tracking link faster than your dog spots a squirrel 🐕💨. Just click the link in your email 📧 and watch your package make its journey to your doorstep.

Still curious where it’s sniffing around? Reach out anytime—we’ll help you track it down! 🎁🚚